SiteProfit support
Email us and a person will answer. We aim to reply within one working day.
How do I restore a purchase?
Open SiteProfit, go to Settings and tap Restore Purchases. Use the same Apple ID you bought with.
You will also find Restore Purchases on the subscription screen.
How do I cancel my subscription?
Subscriptions are cancelled on your iPhone, not in the app:
- Open your iPhone's Settings.
- Tap your name at the top.
- Tap Subscriptions.
- Choose SiteProfit and cancel.
Cancel at least 24 hours before the renewal date. Deleting the app does not cancel your subscription.
How do I delete my account?
In the app, open Your account and tap Delete your account. You will also find it in Settings, under Account.
- It works whether or not you have a subscription.
- It deletes your records and your photos for good. It cannot be undone.
- It does not cancel an Apple subscription. Cancel that first, using the steps above.
How do I get a copy of my data?
For your figures, use Export to Accountant in the app. It makes a PDF.
For a full copy of everything we hold about you, email support@siteprofit.app. We will send it within one month, and it is free. We may ask you to confirm who you are first.
Something is not working
In the app, go to Settings and tap Report a bug. Or email us. Tell us what you were doing and what you saw. A screenshot helps.
More
See the privacy policy and the terms of service.